Automatic Fulfillment via Pre-Filled List of Licenses

Overview

A pre-filled list of licenses is a method to generate licenses required for product fulfillment (electronic delivery of a product to customers).

How it works:

First, you add licenses for your products to the storage on our end (pool)
The customer pays for their order
The system automatically initiates the acquisition of a license for the products of the order from the storage
The licenses received are sent to the customer's email (an individual email is sent for each product)

Supported:

License format: text
If a license is a file, it must be saved on your end and be available via a link. As a license, you transfer the link to the file

Preliminary actions:
- First, you generate product licenses and provide us with them
- We upload your licenses to the storage on our end (pool)
The customer successfully pays for their order
We get a license from the pool
Next, the license will be:
- Saved into the order (this can be re-sent to the customer if necessary)
- Sent to the customer by email
- (Optional) Shown to the customer on the order page
On our end, the system executes standard processing of successful order fulfillment

The license quantity to be sent if several units of the same product are ordered:

One license regardless of the number of units of the same product in an order
Individual license for each unit of the same product in an order

The email containing a license - you can customize the text that allows you to insert licenses into the email sent to the customer.
How to set up:
- Make sure to use tag {KEY} in the text - licenses received from the pool substitute for the tag
- You can use additional substitution tags to add order/product/customer data
- Note that the text you provide will be added into the email template containing our greeting, signature and order details, so you do not need to include this data into the section with a license. See an email example. If you want to edit any parts of the template that are managed on our end, contact our support team
You can also customize the text of this email via the Product API after the pool has been set up
The email notification that the pool is running out of your licenses - you will be notified if there are less than N licenses left in the storage on our end

Connecting a pool to products depends on how these products are managed:

Merchant Portal – set up fulfillment through the Merchant Portal; you can set up one common pool for all your products
Product API – contact our support team to set up fulfillment; you can set up an individual pool for each checkout currency
Dynamic Product Checkout API:
- If an original product is created through the Merchant Portal, set up fulfillment through the Merchant Portal too (standard method)
- Otherwise, contact our support team

Other methods to manage products - contact our support team to set up fulfillment.

To add licenses to the storage on our end, you must contact our support team.

Each license must be a string of text.

You can provide licenses as .txt files. Each license must occupy an individual string.

You can test license fulfillment executed via the pool by making a purchase through your checkout page.