Substitution Tags for Emails
Substitution tags can be used in the template for emails with licenses.
| Substitution tag | Substitute data |
| {KEY} | The license information received from your web service / pool for the product in the order. Make sure to use this substitution tag in the template for these e-delivery (fulfillment) tools so that the customer receives their license information in the email |
| {PARENT_KEY} | The license information from the parent order (for child orders created under an auto-renewable subscription) |
| {ORDER_ID} | Order ID |
| {PRICEGROUP_ID} | Product ID |
| {PROGRAM_NAME} |
Full product name (title and subtitle for product name; transferred in parameters name and family_name when managing a product through the Product API) |
| {PROGRAM_SHORT} | Product name only (transferred in family_name when managing a product through the Product API) |
| {QUANTITY} | Number of product units in one order |
| {PRICE_ONE_DUPLICATE} | Product unit price |
| {PRICE_ALL_DUPLICATES} | Price for all product units in one order |
| {FULLNAME} | Customer full name (first and last names) |
| {FNAME} | Customer first name |
| {LNAME} | Customer last name |
| {LICENSE_FOR} |
The data of the person who will own the product (may differ from customer data). Some data will substitute for the tag (last name, first name, email, phone number, company data) |
| {EMAIL} | Customer email |
| {COUNTRY} | Delivery country |
| {CITY} | Delivery city |
| {ZIP} | Zip code |
| {ADDRESS} | Customer address |
| {PHONE} | Customer phone number |
| {COMPANY} | Customer company |
| {URL} | The URL of the page providing instructions for product installation (transferred in url_to_instructions when managing a product through the Product API) |
| {URL_FULL} | The URL of the link leading to product download (transferred in url_to_download when managing a product through the Product API) |
| {DATE} | Current date |
| {ADDINFO_TEXT} | The text from the additional field that the customer fills in when placing an order for a product. This field is configured by support |