Knowledge Base

Knowledge Base

Noventiq Support

Overview
Registration and Home page
Glossary and Definitions
New Ticket Creation
- Incident or Service Request
- Critical Incident
Requests for Change
Tickets List and Communications
Satisfaction Survey
Reports
Azure Self-Service and Provisioning
FAQ
- Q&A
- Accept the Azure Marketplace offer

Knowledge Base

Knowledge Base

Noventiq Support

Glossary and Definitions

Glossary and Definitions

Incident vs Service Request
Priorities Definitions
Response & Resolution Time
Tickets Statuses

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