Order documents

Overview

Using the ESupport portal you can receive order documents.

Payment Documents

If order payment documents were generated for the customer to pay, you can view them.

For this:

• Go to the ESupport portal

• Use the search form to find the order you need

• Click the Order documents button to download the invoice

Refund Documents

If an order was refunded, additional documents may have been generated for it. It depends on the order payment method.

If such documents were generated, you can find them in the history of the order.

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