You can learn the promotion redemption statistics by viewing the list of promotions.
The following is required:
The statistics are displayed in Redemptions.
You see a number of order items to which a promotion has been applied and redeemed.
The quantity of each item in the order is ignored. i.e., if a discount is applied to 1 unit or 5 units in a single order, it counts as one redemption.
A warning icon may appear next to the quantity of redemptions, i.e. there are no more promotional codes to activate in a promotion. This happens if a promotion includes disposable (single-use) codes, and all of them have already been redeemed.
A promotion is considered redeemed if the customer has created an order for a product with a promotional discount. Order payment is ignored.
Please note that if several promotions are simultaneously applicable to a product, only one of them is applied at checkout. Discounts are not cumulative.
How are promotions applied if several promotions are available for the same product at checkout?
If the checkout meets the conditions for applying several promotions:
Among the eligible promotions having Discount as a type and All products as a discount model, the latest one is applied - based on the creation date. For this promotion, the redemption is registered even if a discount from another promotion affects the product as the result of processing.
Among the eligible promotions having Discount as a type and Specific products or Specific products and discounts as a discount model, the latest one is applied - based on the creation date. For this promotion, the redemption is registered even if a discount from another promotion affects the product as the result of processing.
Among the promotions having Promotion codes as a type, one is registered according to the following rules:
If several promotional codes are activated, the one activated last is applied.
If there are several promotions having identical promotion codes, the promotion offering the highest discount percentage is applied.
For the promotion applied, the redemption is registered even if a discount from another promotion affects the product as the result of processing.
From the results obtained the discount of the promotion offering the highest discount percentage affects the product. Discounts are not cumulative.
Please note that the statistics register the redemption for several promotions.
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