Switching the Plan with Renewing a Subscription
- Open the Customer Control Panel (https://eg.subs.noventiq.com/client/) and go through authorization process.
- Open Subscriptions sections ➀.
- Find the necessary subscription in the list of subscriptions.
- Click the button Renew ➁ in the subscription block on the main page.
The button appears 10 days before the subscription expires.
Auto Renewing Option
- Select Renewal option – Renew with switch plan ➂
Select Renewal option
- Select new tariff plan to switch to and click Next ➃
Select tariff plan to switch
- Use the + / - buttons ⑤ next to the resource name to increase or decrease its number.
- The platform will automatically calculate the cost of using the subscription.
- Click Next ⑥.
Switch order creation
- Check the order and click Submit ➅.
Switch order confirmation
Please be informed! According to the terms of the agreement, after the subscription renewal, you will not be able to reduce the number of licenses during the subscription period.