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Event reference for webhooks

Event

Noventiq Checkout

order.created

Order created

order.payment.succeeded

Order paid

order.payment.failed

Payment error occurred

product.delivered

Product license information sent to customer. Product delivered

product.returned

Refund product (including when chargeback)

subscription.cancelled

Subscription cancelled (AR / AR Trial / PMR). The event webhook is always sent only for the order that initiated a subscription and does not depend on the existence of orders to renew this subscription

subscription.restored

Subscription resumed (AR / AR Trial). The event webhook is always sent only for the order that initiated a subscription and does not depend on the existence of orders to renew this subscription

subscription.renewal_offer_order_accepted

The customer accepts the discount instead of canceling the subscription, the Stay Subscribed Offer is accepted

subscription.renewal_offer_order_cancelled

The customer cancels their subscription after accepting the Stay Subscribed Offer (sent only if the subscription is cancelled but the discount is still valid for the next renewal)


Noventiq Checkout

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