User roles in the Customer Control Panel

The following user roles are available in the Customer Control Panel:

The owner is the only account user with access to all operations and receives all notifications about actions performed in the account. The owner can change other users' roles and assign a new owner. By default, the owner becomes the user who added a new account when filling out the organization's details during the subscription purchase.

Administrators have access to all operations except owner management.

Finance managers can make payments, update account details, and generate analytics reports. They have read-only access to all sections except the Service Management section, which is available only to administrators and the owner.

Users don’t have access to the sections of the Customer Control Panel, but they can receive notifications on financial issues (it is necessary to grant them the right to receive this type of notifications).