Resetting the Password to the Customer Control Panel
If you forgot the password to the Customer Control Panel, you can reset the password.
To reset your password:
Filling in a Password Reset Form
After you click on the link Forgot your password? a password reset form will be displayed:
- Enter your email ➀ specified during the registration.
- Click Send instructions ➁
Receiving a Letter with Instructions
After clicking Send instructions in the password reset form, an e-mail with further instructions will be sent to the specified email:
- Check the inbox of the specified email and find an e-mail with a subject: Resetting the password to the Customer Control Panel.
- Click Reset password in the e-mail.
Creating a New Password
After clicking the link from the password reset email, a page for creating a new password will be displayed:
- Enter a new password in the New passwordand Confirm your new password fields ➀.
2 ways to create a password:
- Create your own password. The password requirements are displayed in the Password requirements When a requirement is satisfied, the password is highlighted.
- Generate a password. Click Generateto create the password automatically.
- Don’t forget to save a new password for yourself in order to use it when signing in.
- Click Save Password ➁.