[{"id":"ci_a7c0edb082ca9075ddc0c92d41caa6b72e5f6b160254fa55fcc4e18eaec67c61","title":"Visión general","path":"/es-AR/support/latest/overview","children":[]},{"id":"ci_ded6f893c1dc9a45fa991a8d0916b789d1eaf035f1bcc5aeb1e420d7ce162e3f","title":"Registro y página de inicio","path":"/es-AR/support/latest/registration-and-home-page","children":[]},{"id":"ci_9e72011597dd0ae325230b47df1999eaa73b25acf37f8c6ffbe910e407e0b312","title":"Glosario y Definiciones","path":"/es-AR/support/latest/glossary-and-definitions","children":[{"id":"ci_570e827548acd7ee088d1156e4cff2421219a824349a102166ae383a8db492c3","title":"Incidente vs Solicitud de Servicio","path":"/es-AR/support/latest/incident-vs-service-request","children":[]},{"id":"ci_8c60ed5925c53dd4b5a9d383803aa2c9d6ac1dec2a3dda68290a973b16fd81eb","title":"Definiciones de prioridades","path":"/es-AR/support/latest/priorities-definitions","children":[]},{"id":"ci_c277f012137414402c48b229100f9adae8ad3633970b71420ebe0d7934c552a0","title":"Tiempo de respuesta y resolución","path":"/es-AR/support/latest/response-resolution-time","children":[]},{"id":"ci_cdca641f245648504acf85eef75b48993c058637f77304eafc26c7a7bf6aaba8","title":"Estados de las solicitudes","path":"/es-AR/support/latest/tickets-statuses","children":[]}]},{"id":"ci_4b745a15f085a90a6f806724035d27953f62d54ab24d174006b877727b217de1","title":"Nueva creación de solicitudes","path":"/es-AR/support/latest/new-ticket-creation","children":[{"id":"ci_2f9d2a149ae59febaf8bfb4d428609d1379399b836125d99d9f9e6fce11a08f1","title":"Solicitud de incidente o servicio","path":"/es-AR/support/latest/incident-or-service-request","children":[]},{"id":"ci_749b47efd02f6cfe65c7e299f92f3cf79f43c86c31cc615be59b6331a7d1a09e","title":"Incidente crítico","path":"/es-AR/support/latest/critical-incident","children":[]}]},{"id":"ci_e7b0fdc1a6a2456bb54e0d837f2cdeefd4a9dba67b588321cc92f2a0fa74d4b1","title":"La Gestión del Cambio","path":"/es-AR/support/latest/requests-for-change","children":[{"id":"ci_99930b2d6cee4e94c9d589c4104ba574fcfaf3da20ff1355dd786fc72f1bbf07","title":"Visión general de la gestión del cambio","path":"/es-AR/support/latest/change-requests-overview","children":[]},{"id":"ci_a9513f0ceec745b76f5845b2e7762a3f31cf55a8b2d38973b1f0cb4e3b566f44","title":"Ciclo de vida de una solicitud de cambio","path":"/es-AR/support/latest/change-lifecycle","children":[]},{"id":"ci_d6b9a2f201674c812c01d6435c3dcb6dd45119a3eccf727407428db94a5e8863","title":"Lista de cambios","path":"/es-AR/support/latest/list-of-changes","children":[]},{"id":"ci_583bda755e6811e23b6c74b12b983c21779efd6ca3c00422d2bdc9a4f741b008","title":"Página detallada","path":"/es-AR/support/latest/detailed-page","children":[]},{"id":"ci_c71551871fe9d7e28d251b264348c9645f502c96da52c18b91b92cc9ceb6bed2","title":"Aprobación de cambios","path":"/es-AR/support/latest/change-approval","children":[]}]},{"id":"ci_7eec3f066bcfbaea0633309acc96d759bf2d398be9dbf707624f591b1411a1d4","title":"Lista de Solicitudes y Comunicaciones","path":"/es-AR/support/latest/tickets-list-and-communications","children":[]},{"id":"ci_824b4e993e05f57bf3f3e0f05c95699c61216b1a8ff45e4e791fcdee655ccaee","title":"Encuesta de satisfacción","path":"/es-AR/support/latest/satisfaction-survey","children":[]},{"id":"ci_f3d047cde5dcc6966b861e5c578cf677b5f21a73d03faa4c949d1a94a1590c65","title":"Informes","path":"/es-AR/support/latest/reports","children":[]},{"id":"ci_338c32fd5508ed8d53a50ae23389c3ef6f884e5c1451705051963c203aa03793","title":"Preguntas Frecuente","path":"/es-AR/support/latest/faq","children":[{"id":"ci_1ab7522ac3f8e50629e58cccd22552e5dc29c3fac9b1447b6549664c86ddd5ce","title":"Q&A","path":"/es-AR/support/latest/q-a","children":[]},{"id":"ci_5fc67a514cc7ff16657d73dda68fdeed19d465b3c11bb78fc25a3a34a82ab838","title":"Acepte la oferta de Azure Marketplace","path":"/es-AR/support/latest/accept-the-azure-marketplace-offer","children":[]}]}]