[{"id":"ci_5c18160d3c0d94063f3964488a070ff6c3358bdb5ae0f6ae9c95b5da81de6b9d","title":"Overview","path":"/en-IN/support/latest/overview","children":[]},{"id":"ci_85048f33ae3d9926eaec38d3f6b27e93cbd2c701aef455725793c912a771e2ca","title":"Registration and Home page","path":"/en-IN/support/latest/registration-and-home-page","children":[]},{"id":"ci_50dc88e7fdefc42057a35340d27516403219a40859acad95f5a65c0619ebcdb8","title":"Glossary and Definitions","path":"/en-IN/support/latest/glossary-and-definitions","children":[{"id":"ci_fa5edb7ee28e2bff5a1d04026c64a8da5bced16aa25fa275e2945c509d219c93","title":"Incident vs Service Request","path":"/en-IN/support/latest/incident-vs-service-request","children":[]},{"id":"ci_5173b678df23c2e5f58c82c9ee902951970b94eea688b7d31aefcb400e8bea60","title":"Priorities Definitions","path":"/en-IN/support/latest/priorities-definitions","children":[]},{"id":"ci_55657af9e84dc648371071589326a35ff2a34b184c1dc81463e68463a34c4808","title":"Response & Resolution Time","path":"/en-IN/support/latest/response-resolution-time","children":[]},{"id":"ci_065893dd94e1babb665b98d9e5a9dc2607c4d76ba55011f4381fd986c7baeb42","title":"Tickets Statuses","path":"/en-IN/support/latest/tickets-statuses","children":[]}]},{"id":"ci_33b0dc8ffb277f1ddec871ac43ad46be1fd596d72cf75c2321b81c1232af630e","title":"New ticket creation","path":"/en-IN/support/latest/new-ticket-creation","children":[{"id":"ci_1308c871baf44da099868edb7f81eb527bea4364f57d08705ca9cb7e1eea30d1","title":"Incident or service request","path":"/en-IN/support/latest/incident-or-service-request","children":[]},{"id":"ci_b94d6ee4db7474cfb6c45f5cf4cf98a02fb2eb5f427c544f5f298015585cb33f","title":"Critical incident","path":"/en-IN/support/latest/critical-incident","children":[]}]},{"id":"ci_b525801cd1e7fc79c311a9d05b94baf0de734defb5a74b8ea202261ef31e5e6b","title":"Requests for Change","path":"/en-IN/support/latest/requests-for-change","children":[{"id":"ci_bb967313e62879349949e0ea4d9a70f94aa5ad42ea720a5e3db7fd4232aa3738","title":"Change Requests Overview","path":"/en-IN/support/latest/change-requests-overview","children":[]},{"id":"ci_6577add4da7c50af17c67a999d411f414392d2254b043d5b29fabc2d044cd692","title":"Change Lifecycle","path":"/en-IN/support/latest/change-lifecycle","children":[]},{"id":"ci_a645d650e46f7e1e3fbe18e5cb73d472c533ee321935cadaee8c58131012b977","title":"List of Changes","path":"/en-IN/support/latest/list-of-changes","children":[]},{"id":"ci_a54bd7f8c37dfda94d8b93e78ba0e5df59e6b5c9628107936289ce9660600150","title":"Detailed Page","path":"/en-IN/support/latest/detailed-page","children":[]},{"id":"ci_1f76e0c7f4ca5b6e882545a3fd19a2f5126979b5d117df372dfff7d1d3b6acf3","title":"Change Approval","path":"/en-IN/support/latest/change-approval","children":[]}]},{"id":"ci_fa9c5cd55c02e7a5e98c753ce3f630b18cea34887c653f15b8bf85e7c8e8f12f","title":"Tickets List and Communications","path":"/en-IN/support/latest/tickets-list-and-communications","children":[]},{"id":"ci_93d917527a7c51cc100d7298e7811ecd957cd9732c39a5d866cd82684348e20e","title":"Satisfaction Survey","path":"/en-IN/support/latest/satisfaction-survey","children":[]},{"id":"ci_1a691eb175c9d2dd9f6f15d6b8a55af46a3e287f0e8c24afd88fe6507be81b59","title":"Reports","path":"/en-IN/support/latest/reports","children":[]},{"id":"ci_b2c95e68a6d275e4885cb8ef1462cbd84e570966484839fe167224b549e22a68","title":"FAQ","path":"/en-IN/support/latest/faq","children":[{"id":"ci_ee7fb074e419be2f55145574c6988a477c8831e4997e03fcdbd64f0830d3c537","title":"Q&A","path":"/en-IN/support/latest/q-a","children":[]},{"id":"ci_e2111bc0e5102675202d862b629969464b37ae595647f55468e8a74ec5a6be10","title":"Accept the Azure Marketplace offer","path":"/en-IN/support/latest/accept-the-azure-marketplace-offer","children":[]},{"id":"ci_a89846715669e1fc00347fd6ed8312c5bf733ed54d7243aae7a449664106746e","title":"Support packages Terms","path":"/en-IN/support/latest/support-packages-terms","children":[]}]}]